New Paris restaurant - fast, and efficient

Why is the New Paris restaurant in SS2 in PJ so successful? By successful, I mean the place (occupying 3 shop lots in width, and 2 floors) is almost full at 6 pm on a Sunday evening. More people were strolling in when we finished our dinner around 7 pm.

If you've been to this restaurant, you will concur with me that the service here is fast and efficient. Here's my observation.

Food came within 10 minutes after ordering. If you look into the kitchen, you will see 2 rows of kitchen staff. The first row is the chef, while the second row behind the chef is the preparer. Each chef is assisted by a preparer - and each chef is probably assigned to cook a different dish on the order. That's why our order comes out fast and almost the same time. How many times have you been to a restaurant where the last dish comes out long after you've finished the others?

The table is covered with layers of plastic. When the meal is over, the entire table contents - plates, bowls, cutlery and leftover food is conveniently wrapped in the top layer of plastic, exposing the clean second layer, which means the table is ready to seat another hungry family.

When you ask for the bill, watch this, the bill comes with ready change. Say the bill is for $77.00, the waiter comes with change for $23.00 When you hand over the $100 bill, he hands you the $23 change. The waiter saves a trip, and you can be on your way to the next hangout. Makes sense when you think of it.

As for the rice, they serve the rice in a pot, and leave the pot on your table. You take as much or as little as you want, save you the hassle of calling the waiter for additional plate of rice.


And the restaurant does not charge you '10% service charge', which a lot of others do.

As for the food, its good!

If you do a search for New Paris restaurant, you will probably find many good reviews of the food served. This post is about its service. I think they can franchise this system!